BR Movers

BR Movers provided me an estimate of $887 to move from my townhome to a two bedroom apartment and to take my other items to Cube Storage on Ft. Meade Road in Laurel, MD. I moved in the same development with the storage 10 minutes away. The movers broke imported china and crystal, art pieces, damaged my entertainment center, china cabinet and my wooden Secretary. They also left heavy pieces of glass table tops in my house and my apartment which meant, I had to pay two men to take those items to the storage. They also overcharged me, $2,900; 3 times the estimate I received. Mind you, I moved in the same development. I requested that they pay me $1,000 which was an underestimate because my laptop was stolen as well. I have not received a responsible response from them yet, my move was in December. In addition my custom made fabric sofa with rolled arms is upside down in the storage with a rolled arm on the bear floor when I provided them with furniture covers. They are completely ignoring my complaint and request. I have gotten feedback from other movers who refer to BR Movers as mafia behavior. I agree wholeheartedly after looking at the numerous complaints they have online. I sent them a full description of damages with pictures over 30 days ago and never received an apology or a responsible response. I would not recommend them for anything. They need to be more business-like and responsible and stop grossly overcharging people. Geri.

Move size: 3 Bedroom Home Service cost: $2900

After reading the reviews on line, I decided to go with BR Movers to move from PA to GA.  What a horrible decision that was.  The drivers were 2 hours late which was a problem seeing that I had to be out of the townhouse that day and was unable to get another truck.  When Nicole quoted me the price but was given another price after they had loaded my furnitures on their truck.  I was so upset because the price was double what I was originally given.  I told the driver if I had known it was going to cost that much, I would have rented a UHAUL and moved myself because I don't have $3300.   The other issues I had was: broken items and a missing dolly.   I did my due deligence and made sure that every box that had fragile items in it was clearly marked with big red FRAGILE on it.  Not to mention, when my belongings were loaded on the truck, every box was intact, not one was broken or damaged.  Yet when I received my belongings, several boxes came crushed and opened. In all the activities about moving, I gave the driver a hand dolly who told me that he had put it on the invoice and I didn't check to ensure that it was placed on the invoice. So as a result, they're claiming I never gave it to them, but my teenager was there when I did.   I tried to resolve this issue with the company and Mr. Biton the Operations Manager who sent me a letter stating that since I packed my belongings myself, BR Movers is not liable for damages.  Can you believe that? They are not liable because all claimed boxes are marked as "P.B.O" - pack by owner. The only thing they can tell me is that they are sorry.  By bringing my belongings to me in broken boxes does not signify supreme customer service.  Regardless of whether or not I packed my boxes, care should be given that the boxes are not crushed or damaged.  Also, I should be compensated and wants to be paid for my broken items.  I tried to upload photos but was told invalid image so enclosed is letter from BR Movers.  .

Service cost: $3300

I used BR Movers after finding them online and getting quotes from them on my email.The movers arrived within 15 minutes of when they were due to come. They packaged all my belongings very carefully, including taking apart the entire bed and then assembling it carefully at my new place. The men were very patient the entire time, including when the bustling management was taking a long time opening up the freight elevator!Most moving companies charge for a minimum of 3 to 4 hours. Ray from BR Movers gave me a great price for about 1.5 hours of work and send one extra man to help with the move!I had earlier called another moving company for me, which canceled 3 times on me!If you have a small apartment in DC, and do not want to pay for 4 hours of work when it would only take 1 or 2, use BR movers!I had a great experience with BR - the people were courteous, timely and reliable. They were very well mannered, and created a good experience for me.

Service cost: $200

Guys,
 
Don't go on 5 star reviews, they are given by BRMovers itself. You will see a pattern like  either 5 star or 0 star. Definitely 5 star is from company itself and 0 star is customers like me. I will write entire thing in short words as I understand the customer who is reading do not have time to read entire post. 
 
I got the lowest quote from BR Movers and finally I decide to go with them. Initially Victoria was very smart and told everything is perfect and I was happy. But then a guy came to my house to pickup the luggage started giving me a very large amount of bill and was saying this cannot fit in 200 SQ feet, this is almost 300 SQ feet and many other unknown charges and it reached to $ 2500 instead of $ 950. I was not having option and I dropped some of the old furniture and TV to trash and the price came around $ 1500. 
 
After a week, I called Victoria and asked her about my luggage and she started to show her real attitude and told many bad words and finally agreed to give my luggage in about 10 days. I only know without my luggage how did I spent 10 days with my 1 year old child and my wife. Later on when I got my luggage there were couple of things were damaged and 1 thing was missing and in addition I got some other person luggage. That driver was Russian and was not at all friendly and talking to me in bad manner. I managed somehow and brought my luggage from an unknown place to my home as the truck was so large could not fit in my community. 
 
I called back to Victoria and asked her about missing thing and told her I got some additional luggage as well. She did not respond me and hanged up the phone. I again called and then her Manger Vicky picked up the phone and finally they agree to pay me for the thing which was missing. That was a very small amount like $ 50.
 
In conclusion, I would like to tell all the customers that please be prepare and at on your own risk deal with this guy.

Service cost: $1500

Far away this company!! This company full of lies. They use lower quote as lure. And once you select their service, they start robbing money from you pocket. Their contract is full of trap. Besides this, before the delivery, they ask me to sign another form for some hidden charge like the following but never mentioned in contract.
"
* Earliest date of delivery is not guaranteed. Any type of delay in which the driver cannot contact me, will result in additional charges for re-delivery of items as well as storage
*Flights & Stairs carry: price per flight (12steps):$75.00
* Long Carry: each 75 Ft: $75.00
*Shuttle Service at Destination: $300.00 (up to 500 Cu.Ft)
*Re-Delivery: $500.00 (up to 500 Cu.Ft)
*Waiting Service: price per hour: $150.00 Full Day: $650.00
*Storage Service: price per 100Cu.Ft per month: $50.00".

Service cost: $1800

Our apartment will move in on Aug 18th in CA, so my husband told BR movers that they could deliver stuff earlier around Aug 10th, because we were afraid they would be late. Last week, we called them, they said they would arrive on Aug 18th, let us no worry. Today, it's Aug 15th. We called them again to confirm the goods have delivered from DC, and you know what!! They told us that our stuff will deliver on Aug 18th from DC, still need 10 to 14 business days to arrive CA, WHAT?
I cannot believe they didn't care about their customers,they are dishonest, they always screw me up,THE WORST SERVICE. I NEVER choose them again!     .

Service cost: $2127

This company should not be in business.  They are essentially predators who prey on people at a vulnerable moment.  I made arrangements for BR movers to complete my move within Montgomery County, and was impressed so much by the quote Nicole gave me on the phone, that I asked for a 4th man on the crew to make for a more efficient operation.  Gino, the foreman, showed up with 4 guys, a mere 2 hours late, and proceeded to tell me I was backed in to a corner, and they would not move me if I didn't pay all the additional charges that they never mention!  So yes, like all the other reviews, I paid twice my quote.  Why?  Because my house was packed, it's moving day.  GOTCHA!  Right?  I filed a complaint through the Better Business Bureau as well, and after 2 months - nothing.   Do yourself a favor and hire someone else.  Anyone else!

Service cost: $1200